Privacy Policy

Corica Group ("Corica Group," "we," "our," or "us") is committed to protecting the privacy of our clients, caregivers, website visitors, and community members. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or communicate with our team.

Information We Collect

We may collect personal information including:

  • Name 
  • Phone number 
  • Email address 
  • Mailing address 
  • Emergency contact information 
  • Information submitted through contact forms 
  • Information related to services requested 
  • Communication preferences 

We may also collect limited technical information such as browser type, IP address, and website usage analytics to improve our website experience.

How We Use Your Information

Corica Group uses your information to:

  • Respond to inquiries 
  • Schedule consultations and assessments 
  • Coordinate Adult Day Club and Home Health Care services 
  • Send appointment reminders 
  • Provide monthly service check-ins 
  • Notify you of changes to scheduled services 
  • Send important agency updates 
  • Respond to customer service requests 
  • Improve our services and website 

Phone Calls & SMS Communications

If you provide your phone number, you consent to receive communications from Corica Group regarding services you have requested or currently receive.

These communications may include:

  • Appointment reminders 
  • Monthly service check-ins 
  • Care coordination updates 
  • Schedule changes 
  • Service notifications 
  • Follow-up communications 
  • General customer support 

Message frequency may vary based on your services.

Message and data rates may apply depending on your mobile carrier.

SMS Opt-Out

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will receive one confirmation message and no additional SMS messages unless you re-enroll.

For assistance, reply:

HELP

or contact our office directly.

Sharing Your Information

Corica Group does not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only when necessary to:

  • Coordinate your care 
  • Meet legal or regulatory requirements 
  • Process services you have requested 
  • Work with trusted vendors who assist in operating our business 

These vendors are required to protect your information.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

You may request to:

  • Update your contact information 
  • Correct inaccurate information 
  • Request removal of certain information where permitted by law 
  • Change your communication preferences 

Contact Us

Corica Group

1105 Olive Street

St. Louis, MO

Phone: (314) 667-5636

Website: https://coricagroup.comÂ